Website: http://www.questback.com
Twitter: www.twitter.com/hopemears
I have a passion for online feedback and communication, and I am constantly intrigued by how one can use this to obtain tangible benefits in every organisation. Being responsible for QuestBack's online marketing initiatives, I can live my passion every day.
Twitter: www.twitter.com/hopemears
I have a passion for online feedback and communication, and I am constantly intrigued by how one can use this to obtain tangible benefits in every organisation. Being responsible for QuestBack's online marketing initiatives, I can live my passion every day.
Articles Hope Mears Østgaard has written:
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17.06.2013, 09:00Why Be Social?0
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12.06.2013, 08:30Summer “Must Haves” For Your Social Media Strategy1
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30.08.2012, 16:43The art of loving negative feedback0
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20.06.2012, 09:41Feedback bravery: Victory to the proud!0
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11.06.2012, 09:00Putting the “H” Back in HR0
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31.05.2012, 20:33Using customer dialogue to drive product innovation0
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16.12.2011, 13:57Online Event Management – take your events from good to great!0
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19.09.2011, 22:26Addicted to feedback2
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19.04.2011, 13:21Enterprise Feedback Management out of the nutshell0
Latest comments
- mariscal posted in Surveytainment – a personal experience
- Cosima Stelzner posted in Social CRM on the next level? Insights from Social CRM 2012 in Frankfurt
- Christopher Eikanger Andersen posted in Social CRM on the next level? Insights from Social CRM 2012 in Frankfurt
- Cosima Stelzner posted in Social CRM on the next level? Insights from Social CRM 2012 in Frankfurt
- Ashley Anderson posted in Social CRM on the next level? Insights from Social CRM 2012 in Frankfurt
Latest posts
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Customers are SMART – Companies are STUPID
18th Jun 2013, 09:00 -
Why Be Social?
17th Jun 2013, 09:00 -
Mobile first: why we need to rethink online surveys
12th Jun 2013, 09:00 -
Summer “Must Haves” For Your Social Media Strategy
12th Jun 2013, 08:30 -
The holy grail of measuring loyalty: Net Promoter Score
10th Jun 2013, 09:00
Tags
social media
customer experience
voice of the customer
efm
cem
crm
social CRM
voc
customer dialogue
Customer Experience Management
feedback
online surveys
online research
ask&act
customer interaction
Feedback Management
customer satisfaction
actionable information
employee feedback
employee engagement
email marketing
integration
feedback solution
increase response rate
customer survey
HR
questionnaire
online methodology
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