Website: http://www.questback.de
I started working as Junior Marketing Manager at QuestBack Germany after having finished my studies in Business Administration at the University of Cologne. To my mind feedback is crucial for every important business decision. Especially in the dynamic field of Social Media it can generate great value.
I started working as Junior Marketing Manager at QuestBack Germany after having finished my studies in Business Administration at the University of Cologne. To my mind feedback is crucial for every important business decision. Especially in the dynamic field of Social Media it can generate great value.
Articles Cosima Stelzner has written:
Latest comments
- Ron Waltman posted in Who Doesn’t Like to Be Heard (And Rewarded)?
- Ron Waltman posted in Who Doesn’t Like to Be Heard (And Rewarded)?
- sandra boyd posted in Meet the Methodologist
- mariscal posted in Surveytainment – a personal experience
- Cosima Stelzner posted in Social CRM on the next level? Insights from Social CRM 2012 in Frankfurt
Latest posts
-
Who Doesn’t Like to Be Heard (And Rewarded)?
15th Apr 2013, 09:00 -
Don’t be like Scrooge McDuck when it comes to information
7th Apr 2013, 13:39 -
Employee engagement measurement - is there a new way?
27th Mar 2013, 10:57 -
Meet the Methodologist
7th Mar 2013, 15:06 -
Redefining “Customer-Centric” in 2013
21st Dec 2012, 13:02
Tags
social media
voice of the customer
efm
customer experience
cem
crm
voc
social CRM
customer dialogue
Customer Experience Management
feedback
online research
ask&act
online surveys
customer interaction
actionable information
employee feedback
Feedback Management
customer satisfaction
employee engagement
email marketing
integration
increase response rate
customer survey
HR
questionnaire
online methodology
employee satisfaction
voice of the employee
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